Website Migration

A: The web site migration service offered by Site Quay is completely free of cost and consists of transferring all your files, databases and e–mails from your current provider to your brand new web hosting account with us. We’ll also revise all the configuration settings needed for your websites to be fully operational on our next–generation cloud hosting platform.Our techs are completely capable of moving just about any web site. With years of work experience in the industry, they are well–versed in the inner workings of our web hosting platform, our Control Panel as well as all other commonly used Control Panels. For them, transferring a custom–made web app with multiple custom libraries is as elementary as transferring a plain WordPress–based weblog.

A: While we cannot give you a precise ETA, since there are a lot of variables, among them the physical size of the web files and databases, the location of the present host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we will do our best to move your web site within 48 hours, and in certain cases – within 24 hours (in case the content is not very large).

A: Yup. We will require the name of the site that you’d like us to transfer. We will also require a means to access your present hosting account so that we can get the content associated with your web site.

A: Customer privacy is among our leading responsibilities – that is why, both our payment transaction page and our Control Panel login page are secured with enterprise–class SSLs. We employ security measures, which include, but are not limited to: physical, digital and administrative procedures to protect the info that we acquire on the Internet. And we also have a detailed and rigorous Privacy Policy, which specifies the types of information that we gather.

A: While we move your site, it will be available both in your web hosting account with us and in your account with your former hosting provider. As soon as the migration is complete, we will ensure that everything is working correctly and that the integrity of your data is not affected before telling you that the transfer is done. Then we will instruct you how to transfer the domain name over to your web hosting account with us and how to modify the DNS records.

A: While we transfer your website content, your hosting provider will not be aware of the migration at all. We will never get in touch with them in any way.

A: Yep. We support all conventional Linux–powered web hosting platforms. We don’t support Windows–driven hosting platforms, since we do not provide Windows hosting solutions ourselves.Furthermore, we do not support proprietary website creation and management interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.