Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour reply guarantee with all of our Linux hosting packages packages, which means that each individual advice request you submit will be reacted to in only sixty minutes max. Our support crew members have been educated to quickly solve any situation and to ensure that you get well timed advice on any concern that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • It is easy to contact us 24x7x365 with any problem you might have relating to our products. We have now techs on duty everyday to give guidance every time required. You could use the ticketing system or post a message whenever you want, or you can grab the phone or use the live chat during working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you need assistance while working on your site within the Control Panel, you’ll be able to always press the Help key and pick your problem in the listing of posts that will show up. We have also turned almost all of the posts into video lessons. The listing of educational videos will show up if you click the Videos button available in each section.