Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • In the Web Hosting Control Panel you can find a detailed Help section offering loads of how–to articles and commonly asked questions. They are contributed by our support team of experienced technicians. Just fill in your question and our intelligent software will show you the best answer.

  • Top quality support service

  • Instructional Video Clips

  • For those who would rather find out how to tackle a typically experienced issue by watching a tutorial video clip, we have added a compilation of video tutorials to our Web Hosting Control Panel. All the tutorials are concise and easy to understand. They offer you step–by–step presentations of various website management procedures.

  • Intuitive help center

  • A 1–Hour Response Guarantee

  • With all our semi–dedicated servers, we offer a 24/7/365 support service with a 60–minute support ticket response guarantee. A team of well–trained technical support engineers will be online for you to answer all the queries that you could possibly have. During non–busy times, a response will be provided in even less than 20 minutes.