1 hour ticket response
Site Quay’s team of tech support engineers is devoted to supplying rapid answers to each of your questions. We’ll examine your helpdesk ticket as soon as it’s been submitted and will respond back to you with a solution to the problem within maximum sixty minutes after the ticket submission. Actually, our average customer support ticket response time is 20 minutes.
An Outstanding Customer Care Service
We have a team of web hosting support techs who are prepared to respond to all your queries every time you are in need of support. The vast majority of our help desk staff members have several years of experience in the Linux hosting packages business, so you can constantly count on quick and detailed answers to your problems.
An Intuitive Help Center
To help you find a quick hint on how to use a certain service, we have incorporated a truly intuitive Help section in the Web Hosting Control Panel. You can browse through a large selection of web hosting account administration articles and website management articles, have a glimpse at the F.A.Q. section or check our how–to video tutorials.
