Support Channels

  • 1 hour ticket response time

  • A 1–hour Ticket Answer Warranty

  • Our group of service technicians will try their best to respond to your help requests in approximately 1 hour. If, however, the issue you have experienced calls for assistance from the Admin =Team,= we’ll forward the ticket to the person on shift and will post a comment to tell you.

  • Top quality support service

  • Top–quality Customer Support Service

  • Our tech help and support staff is going to be online for you 24/7/365 to to respond to all help inquiry tickets that you send. We offer client support for all software applications that are installed in advance on your server. These include our in–house built Web Hosting Control Panel, the preferred Operating System and also the server admin panel (depending on the VPS type).

  • Intuitive help center

  • A Descriptive Help Zone

  • In the Web Hosting Control Panel that is offered as a gift along with your virtual server, you can easily find an interesting Help zone, which includes all you should have knowledge of when supervising your web sites and apps. We have introduced a range of how to content articles and video tutorials that illustrate the basic website managing duties in an easy to comprehend manner.