If your web hosting service provider provides live chat support, you are able to talk to an agent live and find out useful info or get a problem resolved in a timely manner. The main advantage of using chat rather than calling to consult with a live person is that you will need only a computer with access to the web, so you will not pay any rates in case you are in another state or country. Furthermore, it is a lot easier to copy and paste details such as domain names, usernames or error messages in other words details which are sometimes difficult to give to the other party on the telephone. The real-time chat is also a much quicker solution to contact the hosting service provider's support crew in comparison to using a ticketing system. Last, but not least, when some trouble needs some more time to be dealt with, you'll be able to do something else entirely while you wait for guidance on the live chat, therefore you will not waste time - something that's not possible when you're on the telephone.

Live Chat Support in Hosting

We provide a live chat support service for all Linux hosting packages that we offer and we can support you with almost everything live. If you do not have an account with us yet, we will be able to give you more details about the plans so as to help you to select the most appropriate package. In case you are an existing customer, we are able to assist you with any general or billing issue along with with a number of common tech troubles, for example an e-mail address installation in a desktop email client. In case you are unable to call us for some reason or you're in some country where we don't have a local telephone number, the live chat will be the best choice to contact us. Needless to say, some troubles require extra time to investigate and test, which means that you'll have to open a ticket to our technicians, however, we are able to save you time and assist you with a number of troubles on the chat.

Live Chat Support in Semi-dedicated Hosting

When you use the live chat support service that we supply with all our Linux semi-dedicated packages, you are able to get the the right answers for any questions you may have or have lots of troubles dealt with rapidly. The chat service is accessible each and every day, so you can contact an agent even on weekends and holidays. In the event that you're unsure which package is better for your sites or if our outstanding cloud hosting platform covers some system requirements, you can join our live chat before you purchase anything. In case you're a current customer, you're able to get more details about billing issues, account settings as well as various common tech troubles you may have, for instance when you cannot install an e-mail account in a client on your PC. The live chat will save you a considerable amount of time no matter where you are or when you contact us.